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Shipping & delivery
In short: we dispatch within 1–3 business days with tracking to the United Kingdom, all 27 EU countries, Switzerland, Norway, the United States and Canada. The shipping cost for your order is shown in your bag and at checkout before you pay.
Where we deliver
We currently deliver to the following destinations:
- United Kingdom
- European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
- Switzerland and Norway
- United States and Canada
If your country is not listed, checkout will not accept the address. Write to us and we will tell you whether we can help.
Processing time
Orders are packed and dispatched within 1–3 business days (Monday to Friday, excluding UK public holidays). You will receive an email with your tracking link as soon as your parcel is on its way.
Delivery times and costs
Delivery times start from dispatch. Costs are per order, whatever the number of pieces, and are charged in the currency you have selected.
| Destination | Tracked delivery after dispatch | Cost per order |
|---|---|---|
| United Kingdom | 2–4 business days | USD 4.95EUR 4.95GBP 3.95DKK 35.00SEK 55.00NOK 55.00CHF 3.95 |
| European Union (27 countries) | 4–8 business days | USD 7.95EUR 6.95GBP 5.95DKK 50.00SEK 80.00NOK 80.00CHF 5.95 |
| Switzerland & Norway | 5–10 business days | USD 9.95EUR 8.95GBP 7.95DKK 65.00SEK 100.00NOK 105.00CHF 7.95 |
| United States & Canada | 6–12 business days | USD 9.95EUR 8.95GBP 7.95DKK 70.00SEK 105.00NOK 110.00CHF 8.95 |
Delivery times are estimates given by our carriers and are not guaranteed; busy periods and customs checks can add a few days.
Taxes and duties
All prices include VAT where applicable. For deliveries to the United Kingdom and the European Union, the total shown at checkout is the final amount: you should not be asked to pay import VAT or customs charges on delivery. If a carrier asks you for such a charge, please contact us before paying.
For deliveries to Switzerland, Norway, the United States and Canada, the destination country may charge import duties, taxes or a customs handling fee on delivery. These are set by local authorities, are not included in our prices and are payable by the recipient.
Tracking, delays and lost parcels
Every parcel is tracked. If your tracking has not changed for 7 business days, or your parcel has not arrived 10 business days after the end of the estimated delivery window, contact us. We will open an investigation with the carrier and, if the parcel cannot be found, send a replacement or refund you in full.
Addresses
Please check your delivery address carefully at checkout. If you notice a mistake, email us straight away: we can correct it free of charge until the parcel has been dispatched.
Cancelling before dispatch
You can cancel your order free of charge at any time before it is dispatched by emailing support@lilavryn.shop with your order number. We will refund the full amount to your original payment method. After dispatch, you can still withdraw from the contract; see Returns & refunds.
Last updated: 27 September 2026